Privacy Policy

1. Who We Are

Elyxis is an AI interoperability and integration platform.

2. Information We Collect

2.1 Information You Provide

• First name and last name
• Email address
• Country
• Company name
• Phone number (optional)
• Account details and login information
• Communications (support requests, feedback, messages)
• Early access form responses
• Billing information (processed primarily by payment providers; we typically do not store full payment card numbers).

2.2 Information Collected Automatically

• IP address
• Device and browser information
• Usage activity and interaction with the Service
• Cookies and session data
• Logs, error reports, and performance metrics

2.3 Information You Submit to the Platform

In the course of using Elyxis, you may submit:

• Pipelines, configurations, and JSON schemas
• Transports, middlewares, and feature metadata
• Integration details such as topic names, endpoints, and identifiers

We treat this as Your Data and process it to operate the Service on your behalf.

3. How We Use Information

We use your information for the following purposes:

• Provide and operate the Service: account creation, authentication, pipeline execution, routing, and core platform functionality.
• Improve and develop the Service: debugging, analytics, performance optimization, and feature development.
• Communicate with you: account updates, early access announcements, and responses to support requests.
• Ensure security: fraud detection, abuse prevention, and protection of the Service.
• Comply with legal obligations and enforce our rights.

Where required, we process information based on contract, legitimate interests, consent, or legal obligation.

4. How We Share Information

We do not sell your personal data.

We may share information in the following situations:

• Service Providers: with trusted third parties that perform services on our behalf (cloud hosting, analytics, email delivery, support tools, payment processing).
• Legal Requirements: when required to comply with laws, regulations, legal processes, or governmental requests.
• Business Transfers: in connection with a merger, acquisition, financing, or sale of assets involving Elyxis.
• With Your Consent: when you explicitly authorize us to share data.

We may also share aggregated or anonymized data that does not reasonably identify you.

5. Cookies & Tracking Technology

We use cookies and similar technologies to keep you signed in, maintain session state, analyze usage, and improve user experience. You can disable cookies in your browser settings, but some features of the Service may not function properly.

6. International Data Transfers

Your data may be stored or processed in the regions where we or our infrastructure providers operate. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) for international transfers.

7. Data Retention

We retain information as long as necessary to provide the Service, meet legal obligations, resolve disputes, and maintain business records. When information is no longer needed, we will take reasonable steps to delete or anonymize it, where appropriate.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you,
• Correct inaccurate or incomplete information,
• Request deletion of certain data,
• Request data portability,
• Object to certain processing activities,
• Withdraw consent where processing is based on consent,
• Request restriction of processing in certain cases.

To exercise these rights, contact us at privacy@elyxis.ai. We may need to verify your identity before responding. You may also have the right to lodge a complaint with your local data protection authority.

9. Children's Privacy

Elyxis is not intended for children under 16. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

10. Security

We use reasonable administrative, technical, and organizational measures to help protect your data. However, no online service is completely secure. You are responsible for maintaining the security of your account, passwords, API keys, and secrets.

11. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice (for example, by updating the "Last Updated" date, or by sending email or in-product notifications). Continued use of the Service after such changes become effective constitutes your acceptance of the updated Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you can contact: